FAQ

SUBMISSION QUESTIONS

 How do I submit?

You can submit to us through Film Freeway.  If you are new to either platform, your first step will be to create an account and then to create a “project” for your submission. Please refer to FilmFreeway for help on how to submit. Please do not email us your films. We cannot consider any project that has not been officially submitted through FilmFreeway.

We suggest that you use a permanent member of the crew to submit (preferably the director or a producer). Please use an email address/phone number that is checked regularly in case we need to get in touch with you throughout the submission process. If there is an issue with your submission and we are unable to get in touch with anyone by our final submission deadline, we will be forced to disqualify your submission (without refund of submission fees).

 I don’t like online submissions, can I submit via paper?

No. We no longer accept film submissions that do not go through FilmFreeway. It is difficult to keep track of films that are not within our system, and when there’s no electronic record of a submission, it makes addressing problems (i.e. a film was submitted, but the DVD didn’t arrive, a main contact has to be changed, etc.) troublesome.

I worked on or acted in a film, but didn’t produce or direct it; can I submit? I was the director, but not the producer, or vice versa, can I submit on my own?

If it’s not your film, it’s advisable to submit only after you’ve received permission from the filmmakers. If you are not the director, we kindly request that you also provide us with the director’s contact information.

For directors and producers, we strongly advise that everyone is in agreement about the festivals they are submitting to, which festivals they want to play first or want to premiere at, and which version of the film is being submitted. When disputes arise, i.e. a film has been submitted without everyone’s explicit approval or the festival strategy has changed, we suggest that productions find a solution and come to an agreement with all the key decision makers before contacting us or any festivals the film has been submitted to.

I submitted last year and wasn’t accepted. Can I resubmit?

Yes. However, we recommend doing so only if the current version being submitted is a radically different cut or if the previous submission was a work in progress with lots to be done. BUT, full disclosure, it’s been rare that a resubmitted film has been accepted the next year. If you do resubmit, please note that the film is a resubmission and what changes were made between the different cuts.

When is your deadline?

The Deadline is July 15, 2018.

What are your submission fees?

You can find a full list of submission fees at https://filmfreeway.com/AshevilleFilmFestival.

Can I have a waiver?

The Asheville Film Festival rarely grants waivers. Waivers are granted solely at the discretion of the programmers, are often by invitation only, and are typically granted for works that fit specific genre or community-based program needs.

But I’m a struggling independent filmmaker who spent all of my money making my film!

We get it, really we do. But the reality is that the majority of filmmakers that submit to us are independent filmmakers with not a lot of money to spend. It wouldn’t be fair for us to waive fees for some and not others. A submission fee guarantees your work is properly viewed and considered, and neither submission fees nor waivers guarantee acceptance. Submission fees support festival administration costs, and the small team of staff and volunteers that will process over a thousand hours of content this season alone.

We encourage you to take a close look at our past programming to see if you might be a good fit for our festival, and to think carefully about the festivals that you want to submit your work to. We hope that we are one of them!

What do I need to submit my film?

Each submission must be accompanied by a submission fee paid in full and a playable screener to be considered.

How do I know you received my submission?

In your FilmFreeway account, you’ll see a message indicating that your film satisfies all requirements and is “In Consideration”. If you see a yellow or red circle next to your submission, you’ve partially satisfied the requirements. We have either not received your screener and/or payment, there is an issue with the screener, the film was submitted to the wrong category, or there’s been an upload error with FilmFreeway.

If your film has not been listed “In Consideration” within 7 business days, please contact us as soon as possible so we can look into it.

Do you accept online screeners? Can I send an outside link?

YES. We strongly encourage submitting online screeners, as they make it much easier for us to get as many eyes on your film as possible, are less susceptible to playback errors, and are good for the earth. Please only send us your film on DVD if absolutely necessary. Our preference for online screeners are password-protected Vimeo links. Online screeners must be available to stream; we do not accept any films that must be downloaded.

How many copies of the DVD should I send?

One. It usually guarantees that we will have a playable version of a film.

Where should I send my DVD?

Please send DVDs in a paper sleeve and label your disc with film title, director’s name to: 3929A Palmer Dr Greenville, NC 27834.

Can I submit a Blu-ray?

No. We understand that you want us to see the best, most beautiful version of your film. But our screening abilities only include DVD.

When must submitted films arrive?

The deadline dates are not postmark deadlines; they are the dates by which your DVD must be received in our office (or the date by which you must attach a working online screener to your submission). We understand there are delays that cannot be foreseen. If your DVD will not arrive by the deadline due to a last minute issue, you can contact us so we can evaluate options.

If I submit an online screener do I have to also submit a DVD?

Yes. We use the DVD as a back up.

Do you accept rough cuts/works-in-progress?

No. We just want your best work.

Can we send updated versions of the film?

Too many things can go wrong. We want you to have an easy and enjoyable time.

Can we get the copy of our film back?

No. We do not return copies of submitted films. Please do not send us any originals, and don’t send a self-addressed stamped envelope with your submission.

How many films can I submit?

You can submit as many projects as you would like as long as they are all eligible to screen at the 2018 Asheville Film Festival. However, you must pay a separate submission fee for each category. We do not offer bulk discounts.

When will filmmakers be notified of the final decisions for the 2018 Asheville Film Festival?

Final notifications are scheduled to take place no later than July 29, 2018. Some filmmakers may receive notification sooner than this but if you haven’t heard from us yet, you’re still in the running.

How will we be notified?

Accepted films will receive an invitation letter by email. Films not accepted will also be notified by email by the notification deadline. Please make sure the email address associated with your submission remains active throughout the submission process. Your status of Accepted/Not Accepted will also be reflected in FilmFreeway by the notification date.

Note: Email filters have a hard time with addresses that start with info@, mail@, admin@, etc. If you’re using one of these email addresses, it’s more likely your notification email may not arrive. We also suggest using an email address that someone checks daily.

What genres do you accept?

ALMOST EVERYTHING! Comedy, Documentary, Drama, Experimental, Horror, Sci-Fi and Student.

How long can films be?

We consider a short film as anything shorter than 39 minutes and 59 seconds and anything 40 minutes or over as a feature film. We have no cut off for runtime, but shorter is always better (as shorter films allow for more flexibility when building our schedule). Runtime is especially significant when it comes to short films. Our average runtime for shorts in 2017 was 14 minutes. The average for features was 84 minutes.

Do you have any ratings limitations?

We have no ratings limitations on films submitted. We program films with a variety content, from family friendly to work that would be more appropriate for mature audiences and would likely be rated R or higher. We do require that you must include all appropriate viewer warnings.

Do you have a preference for local films or films with local connections?

Not necessarily. Every year we strive to be a strong advocate of local talent and filmmakers. We are proud to highlight homegrown talent, films with local ties. However, being local does not guarantee acceptance and films have to stand alongside the other films. We never have a minimum number of local films.

Is there a discount for student work?

Yes, the submission fees for student films is $10. To qualify, you must either be a current student or you must have completed the film during the time you were a student.

Do you have competition sections?

Yes. Please check https://filmfreeway.com/AshevilleFilmFestival for a complete list of awards available.

How many films are put in competition?

The number of competition films varies from year to year. There are normally in the mid 40s.

Do you screen international films?

Yes, we love international films!

Do you prefer films with stars?

We just prefer great and interesting stories. Star or not.

Who are your screeners?

We use qualified members from the independent film industry that you probably already know. For integrity purposes we do not reveal our screeners or judges. (They can, but we don’t).

Can someone who submitted a film or worked on a submitted film also be a screener?

Yes. But, we will restrict you from judging films in the same category you submitted in.

How are films scored?

Each film is watched by multiple screeners and evaluated across 10 different criteria. Screeners are asked a series of questions about each film, working to determine whether or not the film is a good fit for the festival.

Are films selected solely on screener feedback?

Yes. They are well versed in the independent film industry… and we trust their judgement.

Are films only selected from the group that received high marks from screeners?

Yes. The questions asked of the screeners are very in-depth. We use a proprietary questioning system to ensure that the best films are chosen for the film festival.

Can I find out how my film is doing once I’ve submitted?

Sorry, but no. Please don’t call or email us asking for updates on your film. The submission review process is long and complex, and typically doesn’t firm up until very close to our notification date. You’ll know when we do.

Who makes final selections?

Final selections are made by the Screening Department.

 

BOX OFFICE

Q: WHAT IS THE DIFFERENCE BETWEEN A PATRON PASS AND A VIPTICKET?
A: A Patron Pass is good for one film block in a single venue. A film block is usually 2-2.5 hours. A Patron Pass is usually purchased by those only coming to support a specific film and not planning to stay all day at the film festival. A VIP Pass is good for entry to all film blocks in all venues. Additionally, the VIP is good for entry to the special events as well. A Patron Pass is pass is a held ticket while a VIP Pass is a badge you wear on a lanyard around your neck.

 

Q: I HAVE A MEMBERSHIP WHEN CAN I RESERVE TICKETS?
A: Members get first access to tickets one week to the general public.

 

Q: DOES A MEMBER HAVE ACCESS TO ALL FILMS AND ALL EVENTS DURING THE ASHEVILLE FILM FESTIVAL?
A: YES. A member has unlimited access to special seating at all films, events and the filmmaker’s lounge.

 

Q: CAN I RESERVE MORE THAN ONE TICKET TO A FILM OR EVENT?
A: YES. You can purchase as many tickets as you would like (based upon availability). You may purchase additional tickets when single tickets go on sale to the public on July 7, 2018. Getting tickets to the same film or event is not guaranteed. Events sell out quickly.

 

Q: WHEN DO TICKETS GO ON SALE?
A: Member automatically receives a pass for themselves. However, they can purchase ticket for family and friends starting July 1, 2018. Regular tickets sales will be made available to the public beginning July 7, 2018.

 

Q: WHEN DOES THE SCHEDULE COME OUT?
A: The film lineup with brief film descriptions will be announced on August 1, 2018.

 

Q: WHEN IS THE FESTIVAL BOX OFFICE OPEN?
A: During the festival, the only way to purchase single tickets is on this website or in the Festival Box Office (AB TECH 340 Victoria Road (Asheville, North Carolina), inside the Durham Convention Center. The Box Office will open at 8:30 am…

 

Q: HOW DO I GET MY PASS? CAN I SHARE IT?
A: Passes and reserved tickets can only be picked up at the Box Office on September 8, 2018. A photo ID is required to pick up your pass. Only Dual Membership Passes can be shared.

 

Q: CAN I GET A REFUND ON MY PASS OR TICKET PURCHASE?
A: All pass and ticket sales are final. Sorry, no refunds.

 

Q: HOW MUCH ARE TICKETS?
A: The price of the passes is as follows:

Single Membership Pass:  $65
Dual Membership Pass:  $80
VIP Pass:  $25
Patron Pass:  $10 (seating is first come-first served)
Student Pass:  FREE (MUST have valid student ID to Asheville area school)                                          
Educator Pass:  FREE (MUST have valid ID)

10% discount to all veterans and first responders!

 

Q: HOW DO I BUY PASSES/TICKETS TO THE FESTIVAL?
A: Prior to and the day of the event passes can be purchased on the Asheville Film Festival website. Additionally, on the day of the event all passes can be purchased at the Box Office.

 

Q: IS THERE A LIMIT TO THE NUMBER OF SINGLE TICKETS I CAN PURCHASE?
A: The only restriction is to the availability. Venue total seating minus previous passes purchased.